Privacy Policy

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Janus Security Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data, and your rights under applicable data protection laws.

Please read this policy carefully to understand our views and practices regarding your personal data. By visiting www.janussecurityservicesltd.com, you acknowledge that you have read and understood this Privacy Policy.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

Janus Security Services Ltd

Data Protection Contact:
Email: DPO@janussecurityservicesltd.com

References to “we”, “us”, or “our” in this policy refer to Janus Security Services.

This policy applies to information you provide directly to us and information we collect automatically when you use our website.

We may collect and process the following personal data:

• Name
   
• Email address
   
• Contact details
   
• Date of birth
   
• Occupation
   
• Special considerations for examinations or assessments (where applicable and provided by you)
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type and version
   
• Operating system and device information
   
• Pages visited, time spent on pages, and navigation paths
   
• Errors encountered and interaction with site features
   

We process personal data under one or more of the following lawful bases:

• Consent – where you have given clear permission (e.g. newsletters)
   
• Contract – where processing is necessary to provide services you request
   
• Legal obligation – where required by law
   
• Legitimate interests – to operate, improve, and secure our business and website (without overriding your rights)
   

We use your personal data to:

• Respond to enquiries and communications
   
• Provide services and information you request
   
• Send newsletters or marketing communications where you have opted in
   
• Inform you of changes to our services
   
• Improve and personalise our website and user experience
   
• Ensure website security and prevent fraud or misuse
   
• Measure and analyse website performance and advertising effectiveness
   
• Enable interactive website features
   

Some functions such as hosting, data storage, analytics, and disaster recovery are provided by trusted third-party service providers under contractual confidentiality and data protection obligations.

We do not sell your personal data.

We may share limited data with:

• Analytics and search engine providers that help us improve our website
   
• IT and website service providers supporting our systems
   
• Legal or regulatory authorities where required by law
   

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual protections.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. This includes securing both digital and physical storage systems.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Legal and accounting requirements
   
• Regulatory obligations
   
• Dispute resolution and fraud prevention
   

When data is no longer required, it is securely deleted or anonymised.

Our website uses cookies to distinguish users and improve functionality and performance.

You can manage or disable cookies through your browser settings. Where required, we use a cookie consent mechanism to allow you to control non-essential cookies.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request erasure of your data
   
• Restrict processing
   
• Object to processing
   
• Request data portability
   
• Withdraw consent at any time (where consent is the lawful basis)
   

To exercise your rights, please contact the Data Protection Officer using the details above.

If a request is manifestly unfounded or excessive, we may charge a reasonable administrative fee or refuse the request.

You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails. If this does not work, please contact us directly.

If you have concerns about how we use your personal data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) Website: https://ico.org.uk

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: January 2025